khelibet's commitment to responsible gaming
Gaming is for fun — it should never become a problem. At khelibet, the safety of every member is our first priority.
Why responsible gaming matters
khelibet believes that betting and casino games are purely a form of entertainment, where winning and losing are both perfectly normal. But when gaming gets out of control, it can seriously affect personal, family, and financial life. That is why we encourage every member to play mindfully and within their means.
Reading more about khelibet makes it clear — the long-term wellbeing of members is at the heart of our values. Registering here means more than just playing games; it means being part of a responsible environment.
All casino and betting activities are for members aged 21 and above only. Participation by minors is strictly prohibited. Always make sure that no underage family member can access your account.
Our Terms and Conditions page sets out all the rules relating to responsible gaming in detail. Every member should read these terms carefully before opening an account.
Healthy gaming habits mean deciding in advance how much time and money you will spend, only wagering what you can afford to lose, and avoiding the urge to keep playing in order to recover losses. Whenever the fun turns into a burden, taking a break is the right move.
Set your own limits
khelibet provides several self-control tools that let you define the boundaries of your own play — on your own, at any time.
Deposit Limit
Set a maximum deposit amount on a daily, weekly, or monthly basis. Lowering a limit takes effect immediately; raising a limit is subject to a waiting period.
Session time limit
Decide in advance how long you will play in one sitting. When the time is up, you will be automatically alerted and the session will end.
Taking a Break
If you want to take a break for a few days, set a cooling-off period of 24 hours to 30 days. During this time, placing bets or playing games from your account will not be possible.
Self-Exclusion
If you want to take a complete break for an extended period, choose self-exclusion. Once activated, it cannot be reversed before the set duration expires.
Betting History
View a full history of all your bets, deposits, and withdrawals. This information is very useful for understanding your own spending patterns.
Getting Help
To activate any limit or request self-exclusion, contact our support team via 24/7 live chat — assistance is available in Bengali.
Request a limit
Fill in the form below and send it to our support team. Your request will be processed after verification.
Or contact us directly via 24/7 live chat for immediate assistance.
Warning signs of problem gaming
If you notice any of the following signs in yourself or someone close to you, seek help right away.
- Playing repeatedly to win back lost money — being unable to shake the thought "just one more round and I'll win."
- Spending more than your set budget and feeling regret afterwards.
- Neglecting responsibilities to family, friends, or work in order to focus on gaming.
- Trying to stop playing but returning repeatedly and being unable to control yourself.
- Playing with borrowed money or by dipping into savings, and falling under financial pressure.
- Hiding the fact that you are playing from family or friends.
- Turning to gaming to escape stress, anxiety, or loneliness.
Assess your own gaming
Ask yourself honestly — what is your answer?
If yes, now is the time to set a deposit limit.
If yes, set a session timer and let us know.
Take your loved one's concern seriously and seek help.
If yes, take a temporary break and seek professional advice.
khelibet's commitment to responsible gaming
We are not just a gaming platform — we want every member to come away with a positive experience. khelibet always puts member protection above profit.
Ways to get help
You do not have to face problem gaming alone. The following support options are always open.
khelibet Live Chat
Our support team is available 24/7 in Bengali for a direct conversation. Get immediate help to set limits or request self-exclusion.
Email Support
Write to our support email — share any request or concern related to responsible gaming. Email address: [email protected]
Family and Friends
Talk openly with the people closest to you. Support from family is one of the most effective ways to get out of problem gaming.
Professional Counselling
Visit a mental health specialist or counsellor. Mental health services in Bangladesh are now much more accessible than before.
Confidentiality guaranteed
Seeking help or requesting a limit is completely confidential. Under our Privacy Policy, your personal information or any support-related information is never shared with third parties. Asking for help is not something to be judged for — it takes courage.
Practical tips for healthy gaming habits
You can enjoy betting and casino games — a few simple guidelines keep the experience enjoyable.
Set a budget in advance
Only play with money you can afford to lose without causing financial harm.
Do not play expecting to win
Games are purely for entertainment — never think of them as a reliable source of income.
Take regular breaks
Step away at least once an hour, have some water, and take a short walk.
Do not try to chase losses
Placing bigger bets after a loss is the most dangerous habit of all.
Do not play under stress
Making decisions when angry, frustrated, or anxious rarely leads to good outcomes.
Use only your registered account
Opening multiple accounts is not allowed — it is not a way around limits.
Our FAQ section has answers to more questions about responsible gaming — such as what happens to your balance during self-exclusion and how long limit changes take to apply.